Kejani Privacy Policy

Kejani (“Kejani,” “we,” “us,” or “our”) operates our apps, websites, and related services (together, the “Services”). This Privacy Policy explains what information we collect, how we use and share it, and the privacy choices available when you use any of our Services.

Our apps and features vary. Depending on the app, the Services may include accounts, subscriptions, messaging, voice, image processing, analytics, or advertising. An app may also provide a notice explaining details specific to its features. Read this policy alongside our Terms of Service.

1. Information we collect

1.1 Account and subscription details

When an app offers an account or paid features, we may collect your email address, account or authentication identifiers, an optional display name, account preferences, and details needed to provide that app’s services. Where relevant, we also handle your plan, entitlements, subscription status, and transaction references to provide paid features.

The relevant payment provider or app store handles payments. We do not deliberately collect or retain your complete payment-card number. A provider may send us limited billing details, the status of a payment, and transaction or subscription identifiers.

1.2 Details you share with us

We collect the information you decide to share when asking for support, sending feedback, reporting an issue, or communicating with us in another way. This can include your email address, message content, and any attachments or diagnostic information you choose to provide.

1.3 App content and feature inputs

Depending on the app and features you use, information you create or provide may include messages, persona details, voice recordings or transcripts, images, prompts, and results. Some apps store certain information on your device. Other features may send information to our systems or service providers so they can deliver the result you requested. Storage and retention practices depend on the app and feature; review any additional notice provided in the app.

When a feature sends information for processing, it may share a selected input with our systems or a third-party AI, recognition, or pricing provider. We share information needed for that request. Avoid including sensitive personal information in a message, recording, image, or prompt unless the feature requires it.

1.4 Device, technical, and usage details

While you use the Services, we and our service providers may receive technical details. These can include your app version, device type, operating-system version, browser type, approximate region, timestamps, crash or performance data, IP address, and security or diagnostic logs. We use these details to run, protect, troubleshoot, and improve the Services.

1.5 Product analytics

We use Mixpanel in some Services to understand usage and improve our products. Where product analytics is enabled, it is configured to avoid including your email address, name, or direct account identifier in events. We do not intentionally link those events to your account identity. Mixpanel may still process a pseudonymous or device-based identifier, event details, and technical information needed to provide analytics.

The Kejani website may also use Vercel Analytics and standard hosting and security logs to assess overall site usage and reliability. These services may process request, browser, device, and page information. Apps that display ads may also share or receive information as described in the app and your device settings.

1.6 Device fingerprinting

When enabled, the Kejani device-fingerprint diagnostic page uses FingerprintJS Pro to create a pseudonymous visitor identifier based on device and browser characteristics. We use it solely for the device-identification, security, abuse-prevention, or troubleshooting purposes stated on that page. FingerprintJS Pro may process the identifier as our service provider. We do not sell the identifier for advertising.

A fingerprint can continue to identify a browser or device even with cookies disabled. We keep identifiers and associated logs only for the period reasonably needed for the stated purpose, security, legal requirements, or dispute resolution. The relevant provider’s settings and retention terms also apply.

2. How we use information

We use the information we handle for these purposes:

• Setting up, authenticating, maintaining, and protecting accounts when an app offers them.
• Delivering the app features you choose to use, which may include messaging, voice, image processing, or AI-assisted tools.
• Providing paid features, confirming entitlements, and processing or supporting transactions where offered.
• Answering support requests and communicating about the Services, security, or significant changes.
• Assessing performance, investigating errors, preventing abuse, and improving the Services.
• Meeting legal requirements and safeguarding our rights, our users, and our systems.

We do not sell your personal information. Advertising practices may vary in apps that display ads; consult any in-app notice and the advertising settings on your device.

3. When information is shared

We may share only the information necessary with the following types of recipients:

• Service providers: companies handling hosting, authentication, databases, customer support, security, analytics, or infrastructure that process information on our behalf.
• Fingerprinting providers: FingerprintJS Pro, when the device-fingerprint diagnostic page is enabled, for the purposes set out above.
• AI, recognition, and other feature providers: when needed to process an input or fulfill an AI or other feature you request.
• Payment providers and app stores: for purchases, subscription checks, fraud prevention, refunds, and billing assistance.
• Advertising partners: in apps that display ads, subject to your device settings and any consent required by law.
• Legal and safety recipients: where reasonably needed to follow the law, enforce our terms, examine abuse, or protect people and the Services.
• Business-transfer recipients: if Kejani takes part in a merger, acquisition, financing, reorganization, or asset sale, in accordance with applicable law.

Service providers may handle your information in a country other than the one where you live. Where applicable, we require suitable contractual, technical, or organizational safeguards.

4. Cookies and similar technologies

Our website and its providers may rely on cookies, local storage, pixels, and comparable technologies for essential functions, security, preferences, analytics, and performance. Your browser settings let you manage cookies, although disabling essential technologies can affect how the website works.

5. Keeping and deleting information

We keep account and support information for the time needed to deliver the Services, meet legal and accounting requirements, settle disputes, enforce agreements, and guard against fraud or abuse. After you delete an account, we remove or de-identify its associated account information within a reasonable period, apart from limited information we must retain for those legitimate purposes.

We may retain aggregated or de-identified analytics that cannot reasonably be connected back to you. Deleting an account does not necessarily remove information stored locally by an app, or cancel a recurring payment. Use the app or device controls to remove locally stored information, and cancel payments through the provider you used to subscribe.

To request account deletion, use the account controls or instructions provided for the relevant app. If you cannot access them or need help, email kejani29@proton.me.

6. Your choices and privacy rights

The laws where you live may give you rights to access, correct, delete, restrict, or obtain a copy of certain personal information; object to particular processing or withdraw consent; and raise a complaint with a data protection authority. We address valid requests in line with applicable legal requirements.

Submit a request through the relevant app or website controls, where available, or email kejani29@proton.me. Before acting, we may need to verify your identity. Deleting an account does not automatically remove app information stored locally on your device or necessarily end a recurring payment. Manage those separately through the app, device, or provider you used.

7. Protecting your information

We apply reasonable technical and organizational safeguards intended to protect information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage method offers complete security, and we cannot promise absolute protection.

8. Children’s privacy

The Services are not aimed at children younger than 13, or below a higher minimum age required in a particular jurisdiction. We do not knowingly gather children’s personal information in breach of applicable law. If you think a child has shared personal information with us, let us know so we can review it and delete it where required. We do not knowingly target advertising using a child’s personal information.

If we discover that we collected a child’s personal information in circumstances requiring parental consent, we will stop the affected collection or use, take reasonable steps to verify the parent’s request, and remove the information unless the law requires retention. A parent or legal guardian can use the contact address below to request access to or deletion of a child’s information. This section does not take the place of any legally required age-screening, parental-notice, or verifiable-consent process.

9. Updates to this policy

As our Services or legal requirements change, we may revise this Privacy Policy. We will publish the revised policy here and update its effective date. Where appropriate, we may also announce significant changes through the Services or by email.

10. Get in touch

Send privacy-related questions, requests, or complaints to Kejani at:
kejani29@proton.me