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Support

Here to help.

Questions, issues, or feedback about our apps.

On this page

Let’s work it out

Have a question, a problem, or feedback about one of our apps? Email our team and we’ll help you find the next step.

Reach our team

kejani29@proton.me

Help us understand the issue

Include these details in your email to help us investigate and give you a useful answer:

  • App name: Tell us which of our apps you’re using.
  • What happened: Explain the issue and what you expected to happen instead.
  • Images or recordings: Attach a screenshot or screen recording if it helps show the problem.
  • Your device: Include its model and operating system version.
  • Steps to repeat it: Walk us through what you did before the issue appeared.

When you’ll hear from us

We aim to reply to every support request within 24–48 hours. If the issue is urgent, add “URGENT” to your email’s subject line.

Your ideas are welcome

Have an improvement in mind or a feature you’d like to see? Share it with us. Your feedback helps us make our apps better for everyone.

Last updated: April 8, 2025